Privacy Policy – Aureon Energy Group Pty Ltd

Last Updated: 10 January 2026

1. Introduction

Aureon Energy Group Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Facebook Lead Ads for solar and battery storage installation services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

When you complete a Facebook Lead Form, we may collect the following personal information:

Contact Details

  • Full name

  • Email address

  • Phone number

  • Residential address

Project Information

  • Solar and/or battery requirements

  • Estimated budget

  • Preferred installation timeline

Property Details

  • Suburb or postcode (to confirm service availability)

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide you with a quote or solar energy consultation

  • To contact you via phone, SMS, or email regarding your enquiry

  • To send marketing materials, promotions, or service updates (you may opt out at any time)

4. Disclosure to Third Parties

We do not sell your personal information. However, we may share your data with:

Internal Staff

  • To process enquiries and prepare quotes

Partner Companies

  • Selected partner retailers and installers for providing free quotes and installation services

Service Providers

  • Third-party contractors (e.g., electricians, installers)

  • CRM and software providers required to deliver our services

Legal Requirements

  • Where disclosure is required by law or to protect our legal rights

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. Security measures include:

  • Secure CRM systems

  • Restricted access to authorised personnel only

6. Your Rights and Opt-Out Options

Under the Australian Privacy Principles, you have the right to:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request updates or corrections to your information

  • Unsubscribe:

    • Click the “Unsubscribe” link in our emails

    • Reply “STOP” to any marketing SMS messages

7. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Company Name: Aureon Energy Group Pty Ltd
ABN: 84 698 826 952
Phone: 08 8120 0738
Email: admin@aureonenergygroup.com.au
Address: 1–3 Metro Parade, The Heroic, Mawson Lakes, SA 5095
Website: https://aureonenergygroup.com.au